Hy-Vee, Inc.
Retail Human Resources Intern - Summer 2027
Corporate Office, Westown Pkwy., West Des Moines, IA; Cedar Rapids-Marion Area, IA 52404; Cedar Falls-Waterloo Area, IA 50702; Wisconsin Area, WI 53704; Mankato Area, MN 56001; Ames Area, IA 50010; Des Moines Area, IA 50312; Algona-Humboldt Area, IA 50511; Madison/Fitchburg Area, WI 53713; Springfield, MO Area, 65809; Sioux Falls Area, SD 57105; Albert Lea-Austin Area, MN 55912; Kansas City Area, KS/MO, 64105; Peoria Area, IL 61615; Dubuque Area, IA 52003; Sioux City Area, IA 51105; Rochester Area, MN 55904; Quad Cities Iowa Area, IA 52803; Mason City Area, IA 50401; Forest City-Garner Area, IA 50436; Faribault-Owatonna-New Prague Area, MN 55021; Council Bluffs Area, IA 51503; Twin Cities Area, MN 55151; Rural Illinois Area, IL 61520; Quad Cities Area, 52722; Omaha Area, NE 68134; Columbia Area, MO 65202; Charles City-Waverly Area, IA 50616; Quad Cities Illinois Area, IL 61240; Lincoln Area, NE 68502; Iowa City-Coralville Area, IA 52240 · On-site · Posted 2026-11-05
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Retail Human Resources Intern Department: Grocery FLSA: Hourly Revision Date: 07/2026
About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important The Retail Human Resources Internship at Hy-Vee gives you a hands-on look at HR in action inside a real retail environment. Over the course of a 10-week program, you'll complete self-paced learning modules and immersive training in an assigned store, building skills in recruiting, employee relations, scheduling, and more alongside an experienced management team. If you're pursuing a degree in HR or a related field and want real-world experience that will set you apart, this is a great opportunity to grow.
What You'll Do No two days are exactly the same, but here's what you can expect: • Complete the Retail Human Resources Activity Book within the 10-week program • Assist with employee performance reviews, employee relations issues, scheduling, benefits, and wage-related matters • Learn effective recruiting and retention programs and assist with coordinating employee transfers between stores • Support the hiring process including interviewing and placement of specified positions • Assist with conducting new employee orientations and training • Help with scheduling employees, honoring time-off requests, and arranging coverage for call-ins • Handle customer complaints and assist with follow-up and thank-you correspondence • Deliver outstanding customer service by greeting customers warmly, learning their names, and going the extra mile to make every visit a positive one • Assist customers with finding products, reaching items, and carrying heavy purchases • Attend weekly staff meetings and assistant manager meetings • Answer phone calls and provide friendly, helpful service to customers who call • Handle confidential employee records and sensitive information with strict discretion • Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies • Assist in other store areas and take on special projects as needed • You'll receive direction and support from: Store Director, Store Manager, and HR Manager; indirectly reports to Talent Supervisor
Your Skills To be successful in this role, you'll need to be able to: • Communicate clearly and professionally in writing and verbally with employees and customers • Build relationships and interact with people in a friendly, professional manner • Use logical thinking to solve problems and identify practical solutions • Work comfortably with computer systems including word processing, spreadsheets, and email applications • Currently pursuing a degree in an applicable field required
Reporting Relationships Accountable and Reports to: Store Director, Store Manager, and HR Manager
Education and Experience • Currently pursuing a degree in an applicable field required
Physical Requirements • Physical activity is incidental to the core duties of the role • Occasionally walk the floor or facility to observe operations, staff, or product • Where applicable to the role: ability to occasionally handle product for demonstration purposes • No regular lifting, carrying, or physical exertion required
Working Environment This role is performed in a fast-paced retail store environment. You may frequently encounter temperature extremes and dampness, with possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.
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