Help Center

How can we help?

Quick answers for setting up and managing your Useno student workspace.

How do I create an account?

Open Sign up, enter your name, email address, and a secure password, then follow the email verification instructions. After verification, complete onboarding to personalize your workspace.

How do I reset my password?

If you cannot access your account, email hello@useno.app from the address connected to your Useno account. Never send your existing password. Support will provide the recovery steps available for your account.

How do I manage documents?

Sign in and open Resume to upload, view, download, organize, or delete your resumes and other job-search files. Documents can also be linked to applications from the Applications workspace.

How do I manage applications?

Open Applications to add an opportunity, update its stage, attach contacts or documents, archive it, or delete it. Your stages are Saved, Applied, Screen, Interview, and Offer.

How do contacts work?

Use Contacts to keep track of recruiters, alumni, referrals, and other people in your network. You can record contact details, status, notes, and interactions, then link a contact to an application.

How do I report a bug?

Email hello@useno.app with the page URL, what you expected, what happened, and the steps that reproduce the issue. A screenshot and your browser name are useful when available. Do not include passwords or sensitive document contents.

How do I contact support?

Visit the Support page or email hello@useno.app. Include the email associated with your account and a concise description of the issue.