Graduate Program Coordinator

Job Title

Graduate Program Coordinator

Agency

East Texas A&M University

Department

Dean Grad Studies & Research

Proposed Minimum Salary

Commensurate

Job Location

Commerce, Texas

Job Type

Staff

Job Description

INSTRUCTIONS TO APPLICANT

During the application process the “My Experience ” page has a section provided “ Attachments (Resume/CV, References, Cover letter, etc.) ” to upload required documents.

• Use the Upload button to add each document.
• You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
• All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
• Incomplete or improperly submitted applications may be excluded from consideration.
• Please do not withdraw your application in an attempt to upload a missing document, instead please email HR for help.

Please provide the following documents

• Cover Letter
• Resume/CV
• Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).
• Transcripts (Unofficial will be accepted with application. Official transcripts are required upon acceptance of verbal offer).

If transcripts are from an international institution, it is the responsibility of the prospective faculty member to have the transcripts translated and evaluated by an approved credential evaluator.

If you need assistance, please contact us at HR.Hiring@tamuc.edu

A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Please be advised that Texas A&M University will NOT pay this fee. Therefore, if you need immigration sponsorship for your employment, we recommend that you consult with your private immigration counsel at your own expense to ascertain whether your current immigration status would make a potential offer of employment from Texas A&M University subject to this fee. In addition, on January 27, 2026, Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate.

SUMMARY

The Graduate Program Coordinator administers and coordinates graduate academic programs and student records processes for master's, specialist, and certificate programs. Serves as a subject matter expert for DegreeWorks, Banner, graduate degree requirements, and University policies and procedures. Reviews and analyzes complex student academic records, interprets graduate policies and degree requirements, advises students, faculty, and staff, and resolves issues related to academic actions, degree progress, and student records.

ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources.

DUTIES & RESPONSIBILITIES

• Reviews and analyzes degree plans for compliance with graduate academic policy, interprets degree requirements, identifies exceptions and discrepancies, and recommends resolutions to academic departments and Graduate School leadership.
• Administers the Graduate Academic Action process by reviewing complex student cases, interpreting graduate academic policies and degree requirements, determining appropriate actions, and providing guidance to students, faculty, and administrators.
• Evaluates academic appeals and reinstatement requests, interprets graduate policy, identifies precedent and policy implications, and formulates recommendations for administrative review and decision-making.
• Reviews and evaluates student requests and petitions, interprets graduate academic policies and degree requirements, researches complex issues, and recommends appropriate resolutions to students, faculty, and administrators.
• Reviews, analyzes, and coordinates scholarship and funding requests; interprets program criteria, identifies exceptions, and makes recommendations regarding award eligibility and administration.
• Monitors and evaluates reports from Banner, DegreeWorks, and related systems to ensure accuracy of graduate student records, identify trends, and coordinates appropriate corrective action.Maintains and manages graduate student records by reviewing, indexing, and retaining documentation in accordance with institutional policies and records management requirements.
• Independently analyzes complex student record, degree audit, enrollment, and academic standing issues requiring interpretation of university policy and graduate degree requirements; determines appropriate resolutions and advises stakeholders regarding available options.
• Promotes the well-being of the office by cross-training with co-workers, briefing co-workers on current activities, updating computer skills and problem solving
• Contributes to the effective team management of all relevant problems, issues and opportunities
• This job description shall include, but is not necessarily limited to, the above duties. May temporarily perform other duties assigned to maintain operations and services.

MINIMUM REQUIREMENTS

• Education: Bachelor’s degree or equivalent combination of education and experience.
• Experience / Knowledge / Skills : Two years of related experience. Knowledge of word processing, spreadsheet, and database applications. Verbal and written communication skills.
• Ability to : Ability to multitask and work cooperatively with others.
• Licensing/Professional Certifications: NA
• Physical Requirements: NA
• Other Requirements : NA

PREFERRED EDUCATION / SKILLS/ EXPERIENCE

Master’s degree, knowledge of university procedures, THECB regulations and Southern Association criteria, imaging applications, and knowledge of DegreeWorks, and Webfocus.

SUPERVISION OF OTHERS

Student Workers

WHY WORK AT EAST TEXAS A&M UNIVERSITY? Competitive Benefits & Work-Life Balance: · Employee tuition assistance for master’s and doctoral programs. · Comprehensive benefits package including health, dental, vision, life, and long-term disability insurance. · ETAMU contributes to employee health and basic life insurance premiums. · 12-15 days of annual paid holidays , plus up to eight hours of paid sick leave and vacation each month. · Automatic enrollment in the Teacher Retirement System of Texas (TRS) , with optional additional retirement plans (ORP). · Physical wellness program and wellness release time for eligible employees. Career Growth & Development: · Access to cutting-edge research opportunities at a designated R2 Research Institution . Academic Excellence: · ETAMU is ranked among the top 30% in five online degree programs and offers national recognized academic programs. · Over 140 degree programs , including nationally ranked online and graduate options. · First accredited institution to offer a competency-based bachelor’s degree in criminal justice . · Distance education offerings in Corsicana, Dallas, Frisco, McKinney, Mesquite, Bryan, and online. State-of-the-Art Facilities: · Work in advanced facilities such as the 113,470-square-foot Nursing and Health Sciences Building , featuring a state-of-the-art simulation hospital and a 1,300-acre agricultural research farm . Vibrant Campus Life: · Engage with over 95 student organizations and 14 NCAA Division I athletic teams , contributing to a thriving campus community. Prime Location & Growth: · Enjoy the benefits of working in rapidly growing regions, with abundant career opportunities at six locations across Dallas and Northeast Texas. Visit us on our social media: · Facebook , Twitter , Instagram , YouTube , LinkedIn , and ETAMU News

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.